This comprehensive article will review two of the biggest satellite TV providers in the United States. The reviews will highlight what you can expect from these providers in terms of service availability, pricing, customer service and other important information you need to know about the company.
First founded in 1985, this satellite TV provider has been providing television and audio services to millions of households all over the country. The existence of the company has been a game-changer in the industry. This section of the article will highlight some of the pertinent information you need to know about the company.
DirecTV enables you to select from its wide array of high-quality receivers such as its basic and standard definition (SD) receivers. One of the company’s most advanced receiver is the Genie™. This latest in receiver technology allows you record up to five shows in one go and view the recorded shows on any connected television in the household.
Since the Genie™ comes with a 1TB hard drive, you can easily record all your favorite TV shows without having to worry about storage space or deleting older content that you previously recorded. The satellite TV provider also provides you access to a TiVo and HD DVR, which both have an excellent set of features worth noting.
Most traditional cable TV providers are not capable of providing service to all states due to limitations in physical networks. This is not the case with this satellite TV provider since you can still enjoy the service as long as there is a clear view of the southern sky. This type of service is recommended for those living in rural communities, the outskirts of large cities or other areas that do not have any way to access standard cable services.
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Working professionals and busy parents often find it difficult to sit at home and catch up with their favorite television shows due to hectic schedules. Fortunately, you can use the mobile apps offered by this satellite TV provider so that you can view your favorite shows through a mobile phone or tablet while on-the-go.
Additionally, if you have already left home and realized that you have forgotten to set your DVR, you can easily schedule a recording by making use of the mobile app via your mobile phone. Other great features of the mobile app include remote parental controls that can be helpful if you want to restrict access to some channels.
The satellite TV provider also offers a wide variety of customer service options. You can reach them via chat or phone support. If you are having issues with the service, you can easily get in touch with a customer service representative in order to address the problem. The company employs some of the best technical support in the industry so rest assured that your problems can be resolved in no time.
It is common for most TV providers to offer their service in an affordable introductory price, but then gradually increase the cost in the following months. This is where this satellite TV provider stands out as you will only see your rates increase until after 12 months of service. Although the slowly rising costs of cable TV service has become the industry standard, most people can still appreciate that they can avail some services at a lower rate in the first few months. You need to check with DirecTV for specific pricing in your area.
One of the major concerns of most customers is that there are usually temporary disruptions to the service because of adverse weather. If you live in areas that regularly suffer from snow, strong winds, and other inclement weather, your satellite TV service may sometimes underperform as it normally does. These issues does not apply to all, but it is still something worth to consider for those living in areas with certain climates.
The service comes with a two-year contract. This won’t be a huge issue for people who like to keep a service provider for a long time. However, if you are looking to switch provider from time to time, a two-year agreement may seem like a long time. You need to mindful that cancelation of the contract may incur you some additional fees. You need to take some time understanding the contract before coming up with a decision so that you can choose the package and contract agreement that you want.
A satellite dish also needs to be installed on-site in order to obtain the service. A professional technician can go on-site and install the satellite dish that measures around 18-20 inches. However, you may need to get in touch with your landlord if you are living in a rented home or an apartment.
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DISH Network® Review
DISH is another reputable name in the industry that has provided satellite TV and internet services to commercial and residential customers all over the country. With more than three decades of existence in the industry, DISH has changed the industry standards when it comes to satellite TV. This section of the article will feature some of the things you need to know about the company.
The satellite TV provider offers a diverse selection of technologically advanced DVR choices. The most recent in its line of DVR is the Hopper. It is capable of recording up to six live high-definition channels. It can also easily connect with as many as four televisions in the house via the mini receivers referred to as Joeys.
The Hopper also comes with a 2TB hard drive so that you can store as many shows as possible. It has also the largest capacity in terms of storage in the industry. The satellite TV provider also offers a wide range of standard definition (SD) and high-definition (HD) DVRs. These devices come with picture-in-picture capability, an excellent feature that can help sports enthusiasts to catch up on multiple games.
Since DISH provides satellite TV service, it is available in all 50 states. As long as you can get a clear view of the sky, you can enjoy great cable reception. This is what makes this service ideal for those who are living in rural areas and don’t have access to regular cable service.
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The satellite TV provider also offers the Tailgater®, a satellite device that allows you to watch TV while on the road. The device comes with a weather resistant cover. You don’t have to worry bringing this device around as it is compact and lightweight. Similar to other satellite devices, the Tailgater® requires a clear view of the southern sky to get a good reception. If you are an outdoor type of person, this device can be a great travel companion.
DISH comes with numerous TV packages that cost as low as $19.99 monthly. The channels usually range between 40 – 300 channels. If you are looking for an entry-level package, DISH offers one of the cheapest options in the market. Unlike other satellite TV providers that offer limited package options, DISH has a wide range of packages that can suit the budget of anyone.
DISH offers diverse channels you can use to get in touch for technical support. The company has a phone and live chat support that is great if you are looking for immediate assistance. The customer service is available 24/7. If you have some technical issues, you can easily refer to the DISH’s online resources so that you don’t need to talk to a customer service representative.
Since it is a satellite TV service, quality of reception relies on the weather. If you reside in an area that usually experiences adverse weather like strong winds and heavy snow, the quality of the reception may be affected. However, these circumstances occasionally occur. If the weather is a huge issue in your area, settling for a traditional cable service would be a better alternative.
The service comes with a contract requiring 24 months of commitment. This means, if you have to, or if you just wanted to switch cable providers before your contract expires, you need to pay an early termination fee. If committing to a contract is something that worries you, weighing other options may be a good start so that you get the right DISH Network package and contract that suit your needs.
Similar to other satellite TV providers, the company requires the installation of a satellite dish to avail the service. A profession DISH technician can install the satellite dish in a less obscure area of your home. However, if you are living in an apartment or a rented place, you may need to seek permission from your landlord prior signing the contract.
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People need to remember that smaller companies do NOT necessarily have better customer support than bigger companies. The size of the company is in this case irrelevant.
Both of these satellite TV providers have distinct similarities and differences. You need to weigh your options carefully by considering some factors such as your area, budget and features you are looking for in a satellite service provider. When you have narrowed down what you are looking for, choosing between DirecTV and DISH Network would be a breeze.
Cause after all, they're not THAT different and they will both eat your money :-)
For more information on the differences between cable and satellite TV, click here.
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